This privacy policy ("Policy") outlines the way in which Carbech.com Services Private Limited and its affiliate(s) ("Company," "we," "us," or "our") collect, use, disclose, and transfer your information through our website, including its mobile applications and Google assistant bot ("Website"). This Policy is an integral part of our Terms of Use. If there are any terms used in this Policy that are not defined, they carry the same meaning as stated in the Terms of Use. We kindly ask you to read this Policy together with the Terms of Use.
The company strongly values the utmost levels of integrity when it comes to the information provided by our customers/users during their interactions with the company.
The Company owns the Website and is committed to protecting your privacy and safeguarding any information you provide to us through the use of the Website. We encourage you to carefully read our Privacy Policy to understand how the Company handles the information you disclose when using our Website. This Policy applies to the domains and subdomains operated by the Company, and does not include domains or subdomains licensed out to third parties. If you are redirected to or open a licensed domain not owned or operated by the Company, you will be subject to the privacy policy and terms of that third party domain or subdomain, regardless of whether it is licensed by the Company. The Company is not responsible for any claims arising from your use or access of such domains or subdomains. By accessing the Website, you acknowledge that you have accepted the terms of this Policy. If you do not wish to be bound by these terms, you have the option to freely choose not to access the Website.The application allows users to schedule an appointment for the company or its representatives to conduct either a home inspection or a self-inspection. This appointment can be made by contacting a company representative or through the company's website. The actual sale price of the vehicle can only be determined after a physical inspection conducted by authorized company evaluators. It is company policy to always perform a physical inspection of the vehicle before proceeding with any further transaction and arriving at a final sale price. The physical inspection thoroughly examines all working components and features of the vehicle, which are critical factors in determining the sale price. These services, collectively referred to as "Services," may also include any future services that we may offer or propose.
We kindly request that you carefully review this Privacy Policy and Terms of Use before providing us with your personal information. By accessing and using the Services on our Website, you explicitly give your consent and agree to abide by our Privacy Policy as outlined herein. Furthermore, you confirm that the information you provide is accurate, lawful, and does not violate any laws or regulations. The Company shall not be held liable for any misrepresentation, fraud, or negligence relating to the information provided, nor does it assume responsibility for verifying the accuracy of the information disclosed by you.
In order to access specific Services on the Website, it is necessary to provide certain personal information during the registration process.
This may include:The information provided enables us to deliver the Services, enhance the functionality of the Website, and ensure a user-friendly experience. In certain instances, we may also need your contact address for the provision of specific service(s) or utility(ies).In an effort to enhance our Services, we may occasionally collect additional information from you through the Website. Rest assured that we do not share this data with any third parties, unless required by law or as outlined in this Policy.
All information collected is specific to the services provided, and we use it solely for the purpose of delivering, maintaining, safeguarding, and enhancing the Website, as well as developing new services.
As part of our regular business activities, we may utilize your email address and phone number for marketing, non-marketing, or administrative purposes without requiring further consent. This may include notifying you of significant changes, addressing customer service needs, providing updates on our Services, billing, and so on.
Any information you provide will not be considered personal information if it is publicly available or accessible, or if it does not qualify as such under applicable laws. Furthermore, any user-generated content, such as reviews, comments, messages, and blogs, shared on the public sections of the Website or on application stores like the App Store or Play Store, is considered published content and is not subject to this Policy as personal information.
If you choose not to provide certain information on the Website, we may not be able to offer specific Services. We will make reasonable efforts to inform you of this in due course. However, we will not be held liable if you are unable to access certain Services due to not providing the necessary information.
Upon registering with the Website, we may, at our discretion, contact you periodically to ensure that your information is up to date.
We automatically collect non-personal information when you interact with our website. This information includes the type of internet browser and operating system you use, the domain name of the website you came from, the number of visits to our site, the average time spent on the site, and the pages viewed. We also collect information about your device's connection to the internet, including your IP address. This information is collected through the use of technologies like cookies and web beacons. We use cookies and similar technologies to assign each visitor a unique user identification number and to understand their individual interests. By continuing to visit our website, you agree to the use of cookies and similar technologies for the purposes described in this policy. If you prefer not to receive cookies or web beacons, you can adjust your browser settings accordingly. However, disabling cookies may affect your access to certain areas of the site. Temporary cookies can be cleared by quitting your browser, while deleting your profile requires using your browser's "clear cookies" feature.
The Company collects various types of information about users, including information about their internet connection and mobile device, the equipment they use to browse the website, their usage details, internet protocol (IP) details/address, location, computer operating system, preferences and settings, account/user information, searches, browsing information, transactional information, and details about their existing vehicles.
You may access our website through third-party websites and optionally provide us with information through third-party sign-in services. We fetch and store the information you provide through these sign-in services. Please note that we reserve the right to use the information you provide in accordance with applicable laws and guidelines.
We are not responsible for the third-party websites or their privacy policies and recommend reviewing the policy of any third-party website before using it.
We use the information you provide to enhance the functionality of our website, improve your interaction with it, and personalize your experience. Your information helps us understand your preferences, improve our content and features, process transactions, send you relevant communications, and generate reports about our user base and service usage patterns.
You may provide public posts on our website, such as reviews, feedback, and comments. These posts are publicly accessible and visible to all users. Please be cautious about revealing sensitive details about yourself in these posts. We reserve the right to remove and delete posts that are false, malafide, or misrepresenting. We may use and reproduce your posts for lawful purposes and share them with service providers, businesses, or other third parties.
You can opt out of receiving promotional emails from us by following the instructions in the emails. However, even if you opt out, we may still send you non-promotional emails related to your account.
You have the right to withdraw your consent at any time, but such withdrawal will not be retroactive. If you want us to delete the information you have provided, please contact our grievance redressal officer. Withdrawing consent does not affect our right to collect, use, and disclose personal information as permitted or required by law.
We use the collected information for various purposes, including responding to queries, protecting and improving our services, understanding and personalizing your experience, sending communications, enabling and filtering relevant advertisements, generating reports and data, administering contests and sweepstakes, providing customer support, and carrying out our obligations under contracts and relevant statutes. We may also share personal information with third-party service providers, vendors, consultants, and partners, subject to confidentiality obligations.
If you share personal information with us that we did not request during registration, we will not be liable for any information security breach or disclosure related to that information. If you have any questions regarding this policy or the protection of your personal information, please contact our data protection officer/grievance officer.